Process Automation for Businesses
Less retyping, more time for the real work
Almost every business has tasks that always run the same way: transferring an order to the accounting software, creating a customer in the CRM, notifying the warehouse, sending a reminder about an unpaid invoice. Each one only takes minutes. Added up, they cost hours every week – and every manual step is a source of errors.
Process automation hands these steps over to software that works reliably around the clock. Your staff only deal with the exceptions and with decisions that genuinely require judgement. Your existing systems stay as they are – we connect them.
Which processes can be automated
Orders and invoices. A new order in the online shop automatically generates the invoice, creates the customer in the CRM and notifies the warehouse. Large amounts go to accounting for approval first.
Jobs between systems. New jobs move from the ERP system to the staff, and completed jobs travel back along with their documents – without anyone retyping anything.
Communication and administration. Confirmations, reminders and internal notifications are sent by a workflow as soon as the triggering event occurs.
Data reconciliation. Data from external sources is loaded regularly, checked against a second source and updated. With AI steps, documents can also be read and e-mails classified.
Low-code or custom development?
We implement many workflows with a workflow automation platform such as n8n. Workflows are built visually there, can be adapted quickly and remain understandable for non-developers too. For most connections between common cloud services, this is the fastest and most economical route.
When a platform reaches its limits – with large volumes of data, complex logic or systems without a modern interface – we develop the automation as a dedicated service or API. We decide which route fits for each process individually; often it is a combination of both.
From practice
At the Stuttgart pump specialist Stenger, the system picks up the new jobs from the GDI ERP system every night and assigns them to the technicians. Every morning at 5 a.m., the completed jobs are sent back to GDI with the service report, photos and spare parts. Since then, nobody in the office has had to type up paper notes (read the case study).
For the Momenth health centre, automated workflows handle recurring tasks in patient communication and administration, so data no longer has to be copied from one system to the next.
How much does process automation cost?
According to our cost model, a single automated workflow comes to about €2,250–4,500, several workflows with approvals €10,500–20,000 and an extensive automation with many workflows and AI steps €26,000–46,000 – each net of VAT.
Whether it pays off can usually be estimated quickly: how often does the process run, how long does it take by hand, and what does an error cost? The project cost calculator provides an estimate for your project.
How we automate your processes
- Map the workflow and determine the effort per run
- Define rules, exceptions and approvals
- Implement the workflow and test it with real cases
- Monitoring, error alerts and ongoing maintenance
- Map the workflow and determine the effort per run
- Define rules, exceptions and approvals
- Implement the workflow and test it with real cases
- Monitoring, error alerts and ongoing maintenance
Frequently asked questions about process automation
Which processes are suitable for automation?
Workflows that occur frequently, follow fixed rules and transfer data between systems are particularly well suited. Typical candidates are orders, invoices, job handovers, notifications and data reconciliation. Where many decisions have to be made case by case, we automate the preparation and leave the decision to a human.
Do we have to replace our software?
No. Automation connects the systems you already use – via their APIs or, if none exists, via a custom connector. At Stenger, for example, the proven ERP system stayed in place; only the retyping has gone.
What happens if an automated workflow fails?
The automations we operate are monitored. If a system cannot be reached or data does not match, the process is paused and the responsible person is notified, instead of errors continuing unnoticed. The process can then be rerun in a targeted way.
What is the difference between process optimisation and process automation?
Process optimisation improves the workflow itself: unnecessary steps are removed and responsibilities become clear. Automation then transfers the improved workflow to software. Automating a cumbersome process only gives you a faster cumbersome process – which is why we look at the workflow first.
How much does process automation cost?
According to our cost model, a single automated workflow comes to about €2,250–4,500 net, several workflows with approvals €10,500–20,000 and extensive automations with AI steps €26,000–46,000. On top of this come running costs for operations.
Didn't find your question?Get in touch
Describe the process to us – we will show you which steps can be automated and what that costs.