One IT partner for three locations

Momenth brings physiotherapy, medical training and nutrition counselling together under one roof – at three locations in Stuttgart-Bad Cannstatt, Kornwestheim-Pattonville and Sindelfingen.

With every location, the IT grew: more computers, printers and tablets, more networks and more employees relying on everything working. Building an in-house IT department doesn't pay off for a health centre of this size. What was needed was a partner who looks after the IT reliably and grows along with it.

We look after Momenth's IT from a single source: from the workstation at reception to the server that runs the in-house tools.

• A helpdesk for the team: when IT problems come up, the team contacts us directly – we help remotely or come by in person.
• Updates and patches: we keep the software in use up to date and roll out important security patches in the background – without the Momenth team noticing or being interrupted at work.
• Connected locations and secure remote work: we introduced a modern VPN that securely connects all three locations with each other. Employees working on the go or from home also use it for secure access to the systems at the locations.
• Locations and devices: we look after network and workstations at all three locations, set up the IT for new locations, and procure and configure PCs, printers and tablets – for new employees, too.
• Running the in-house tools: hosting, monitoring and backups for the software we developed for Momenth and for the n8n automation platform.
• Automation with n8n: workflows take over recurring tasks in patient communication and administration – nobody has to copy data from one system to the next any more.
• Digital queue: our first project for Momenth. At touch displays next to the hydrojet massage bed and the lymphatic drainage, patients add themselves to the queue and get a fixed start time, and a countdown shows the time remaining. The team manages session lengths and content in one place. The system isn't tied to one device: it works anywhere customers or patients need to join a queue or book a slot themselves.
• Presentation system: the presentation TVs at each location play videos and graphics as a slideshow – with different content for every location, all managed centrally. The same presentations can be assigned to the queue displays, where they run like a screensaver while nobody is using the display.

The Momenth team can focus on therapy and training – we take care of the IT. There's a direct point of contact when problems come up, new locations and employees get their IT from a single source. Updates and patches run in the background, all locations are connected via VPN, and anyone working remotely is just as securely connected.

It all started in 2019 with a single project: the digital queue for the hydrojet bed, which is still in daily use today and now also organises the lymphatic drainage. The presentation system for all locations followed. That has turned into a long-term partnership that has grown along with Momenth.